How We Work
Technology Infrastructure Support Model
At S.B.I.T. Consulting we have used our diverse years of experience to integrate human processes and advanced automation tools that delivers proactive and instant support for your computers and network at a fixed cost. You can forecast your IT support and capital budget with accuracy.First and foremost they give you the ability to contact our help desk with a phone call or at your finger tips on your computer.
This integrated tool set gives our technicians the ability to provide instant remote control support and background trouble shooting. Our integrated tool set gives us the information needed to support all the devices on your network. They provide the technician with real-time information to diagnose a problem and fix it before it affects the availability of a PC and server. If a problem occurs that affects the user the tools give us the flexibility to remote into the computer for support or fix it in the background while the user continues to work.
Further they give us the ability to provide network and system administration from adding new accounts to keeping your PC�s and server�s up to date with the latest patches from your software vendors. Our professional services automation software gives us access to business critical information for real-time analysis and updates. This support model gives S.B.I.T. Consulting the ability to provide availability technology tools you and your employees need.
The people and this advance support model is what sets S.B.I.T. Consulting apart from the other IT support companies.
- Network, PC, and Server Advanced Automation Server
- Virus Protection Enterprise server
- Professional Services Automation Software
- Help Desk
- Tech on the Road
- Dell Tech Support
- Microsoft Tech Support